September Conversation Starters

No technical help offered due to everyone having different operating systems and browsers.

Most mobile devices such as phones and ipads, do not allow for downloading through a link.

What Happens After Making a Purchase?

After you make your purchase, you will receive a confirmation page
with your downloadable link, plus an email from Shopify with your
downloadable link too.

You can then download your purchase easily.

Some products are sent using a compressed ZIP file.

How to Download a Zip File:

On a laptop or PC- save the ZIP file to your
computer, right-click and select, "Extract All." This will create a new
file on your computer in which you can open. Then, add the file to
iCloud or Dropbox to get the files on your mobile device. On rare
occasions, apps on your browser may make things a little wonky during
downloading. If this occurs, please try using a different browser.

On a mobile device- before you download the ZIP
file directly to your mobile device, you may need a free app to unzip
the product (a good, free one is FileExplorer Free). This will allow you
to unzip the folder to access it. Another solution available on some
mobile devices is to long hold the zipped file icon and then click,
"Extract."

All files are mostly sent using PDF format. Most
computers have pre-installed Adobe Reader on them, but if your
particular laptop, PC, or mobile device does not have a PDF reader of
some sort on it, you'll need one to view the items. Adobe Reader is the
most common one and it's free. You can download it here.

If you can't find the file once it's downloaded, try looking in Downloads under My Computer or search the title of the file on your computer for where it could be hiding.